There is an unusual plaice in Seattle called “Pikes Place Fish market." Its not the fish they sell that are particularly unusual, its the people who work there who make it unusual. They are always having fun, they are always having a good day.

Its so unusual that someone even wrote a book about Pikes Place and boiled down what the people who work there do in to 4 simple concepts. The FISH philosophy can be used to provide excellent customer service, it can be used to create great team morale and it can be used to ensure you have a good daisy.

The 4 concepts in FISH are:

Be there. Whenever you are interacting with someone else give them your full and undivided attention.

Play. Make your work fun. You can get a lot done and enjoy yourself at the same time.

Make their day. Do good, feel good. Do good deeds for people. Add little thoughtful touches.

Choose your attitude. Choose to have a good day. Choose to approach everything with a good attitude.

FISH is a quick read but full of fantastic information to help you have a good daisy.

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